An example of how by creating their own one-page profiles professionals can feel confident and empowered to support others in the process.
Written by Rebecca*
I’m employed by a provider of learning, support and care for children and adults with learning disabilities. I manage two services and we encourage all members of staff and the people we support to have a one-page profile.
It is a really good way for families to know who is supporting them, and for them to get to know the kind of people employed. In the services I manage, there are often staffing changes due to the type of support provided and sometimes the support is brand new, having come from another provider. My one-page profile breaks the ice with a new family or member of staff, giving them information about me, so they see a person, not just a name or job title. This makes it much easier to communicate.
I completed my one-page profile myself, but found it difficult to think of the ‘what people like and admire about me’ section so I talked to friends, colleagues and family to ask them about what they thought. I completed it over a period of time, thinking about it in my work and personal life, to really reflect on what is important to me and the support that works well for me, which made it more comprehensive.
I use my one page-profile with my staff team and with people who I support so they can get to know me well. It was also used as an example to the people we support as the kind of thing that staff should be aiming for when helping them produce their own. Staff found it helpful to write a one-page profile for themselves before doing it with the children and young people they visit.
Producing my one-page profile helped me to think about the things in my life that are important to me and therefore helped me to think about what was important to the people I support. Perhaps before, I might not have thought about it in that level of detail. For example, because my family are important to me, it made me realise that it was vital to include children’s families when supporting them to complete their support planning process. It was helpful for me also to see that the things in my personal life that were important to me impacted on the way I like people to work with me and support me. As a result of developing my own one-page profile I am more confident; family and friends have been proactive in helping me to think positively about myself, I feel reassured in my way of working and feel uplifted as a result. It’s increased my respect for myself and given me greater confidence in working with others.
Having a one-page profile has been really helpful, particularly in building those crucial initial relationships with the families we support. It has helped them to get to know me as a person, with specific interests and has opened up conversations helping them to feel more confident about the company. It has achieved much for the service, especially in helping other staff to complete them for themselves, and for the children and young people they support. One-page profiles are developing more throughout the service, with staff members and people we support, people are enjoying creating them and using them to get to know people better.
*names have been changed.